Contact us
One address, read by the people who keep this site: hello@nineskystore.com.
What we can help with
- Whether the CT2 fits your room: what 1,000 square feet of coverage means in practice, what the 95-ounce tank holds, and how often it needs emptying in a genuinely damp space.
- Anything on this site that looks wrong. A wrong price or a wrong capacity figure is the error we most want to hear about, because it is the number people act on.
- Which finish matches your room, how the runs differ, and which spare part fits the CT2 you already own.
What we cannot help with
We do not take payment or send parcels. Payment, delivery and returns are handled at checkout with our retail partner, not on this site. An order placed there is handled there, and questions about a delivery, a refund or a missing drain bung have to go to the same place.
Reply times
We answer in the order messages arrive. There is no phone line and no chat window, because a brand this size that promised one would not answer it.
Where to start instead
Most questions are answered faster by the front page: NineSky dehumidifiers lists every finish and spare with its price, its rating pool and a link to its own page.
